Dr Tim Gardener timgardener@catalyzeconsulting.com 01962 775923 Case Study: Multi- Disciplinary Teams and Care Homes Improving the response for people in urgent need Identifying the opportunity to make a difference Wakefield Clinical Commissioners, working with the Mid Yorkshire Hospitals NHS Trust, noticed that there were a large number of urgent care needs for residents at Care Homes in the area. This meant lots of 999 calls, frequent use of the ambulance service and a high level of admissions and spells in hospital. Looking more closely at the nature of this urgent care need, it seemed that quite a lot could be addressed through better communication between the Care Homes, the Mid Yorks Trust, and the Older Peoples Mental Health teams. This included training, prot

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