Nice helped Moxie Pest Control modernize its contact center by implementing the AI-powered CXone Mpower platform. This transformation reduced costs, improved customer satisfaction, and boosted agent performance while preserving the company’s culture and values. Nice’s solutions enabled data-driven decision-making that enhanced operational efficiency and supported sustainable growth. By partnering with Nice, Moxie successfully scaled its residential and commercial pest management services across the U.S., delivering a better experience for both customers and agents.

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