Mortgage and bridging finance provider wanted to use Lean Six Sigma methodologies to drive operational excellence The client We worked with a residential, buy to let and semi-commercial lending group which also provides buy to let and semi-commercial first charges for term and bridging finance. Their needs The client requirement was to design and deliver a training programme to develop key operational excellence project leaders to Green and Black Belt certified level of Lean Sigma competence who did not have previous experience of advanced improvement techniques. Independent certification was also important to demonstrate rigour both internally and to the regulatoryauthorities How we helped We tailored training materials for both Lean Sigma Green and Black belt to suit the operational env

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