Case Study
Modernizing in the time of COVID-19
1 IBM Global Business Services helps Rhode Island enhance its public health response by Deirdre Puleo 6-minute read IBM Consulting helps Rhode Island enhance its public health response Modernizing in the time of COVID-192 IBM Consulting helps Rhode Island enhance its public health response remember the day I was asked to help; cases of COVID-19 were increasing. When I came down the stairs, I saw large piles of paper. They were lab results.” For Kristine Campagna, Chief Operating Officer for COVID Operations for the State of Rhode Island, that day in March 2020 was a wake-up call. Earlier in the month, Governor Gina Raimondo had declared a state of emergency and enacted a unified, whole-of-government response to the pandemic. The National Guard had been mobilized. And lea