The challenge With the site being in operation since 1995 the technologies required to keep the automated system running had now entered a phase of obsolescence. This presented numerous issues for Wincanton; parts were becoming more difficult to source resulting in greater time and effort to find alternatives, with increased lead times the stock holding had increased and the technical knowledge to diagnose unfamiliar faults was diminishing. Our solution The stipulation was to ensure a minimum of ten years protection against obsolescence, implement non bespoke hardware and improve the interfaces between the machine and the support engineers in times of fault rectification. Dematic designed the solution based around these three key objectives. The eight high bay pallet c

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