CASE STUDY © 2006 Printek, Inc. All rights reserved. Big Improvements for Small Service Organizations One of the greatest advantages of today’s mobile-technology tools is that they offer companies of all sizes the opportunity to improve pro- cess efficiency, customer service and even profitability—without breaking the bank. The proliferation of mobile solutions means compa- nies can scale their mobile capabilities to their needs—and for a small company like Excell Refrigeration of South Carolina, that can make a very big difference. This market-focused company found its niche with supermarkets and other commercial enterprises, installing and servicing large refrigeration systems. This has brought Excell steady growth over its 20 years of existence. As with all businesses, however,

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