Salesforce Research provides data-driven insights to help businesses transform how they drive customer success. In this guide, learn how top-performing businesses are innovating with field service management to boost productivity and efficiency amid a challenging economy and increased customer expectations. The findings for field service from the "State of Service," 5th Edition, underscore why empowering your mobile workforce with the right field service management solution is critical to generate revenue, cut operational costs, and build for the future.

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