Case Study

Mitsubishi Caterpillar Forklift Europe - Forklift Manufacturer Improves Processes, Increases Customer Satisfaction

Mitsubishi Caterpillar Forklift Europe - Forklift Manufacturer Improves Processes, Increases Customer Satisfaction

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Mitsubishi Caterpillar Forklift Europe Forklift Manufacturer Improves Processes, Increases Customer Satisfaction Mitsubishi Caterpillar Forklift Europe (MCFE) manufactures, sells, and distributes more than 18,000 forklifts each year throughout Europe, the Middle East, and Africa. The organization needed a way to capture sales and service information in a single repository and extend configuration and spare-parts order processes to its distribu

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