Visit us. awareweb.com | twitter.com/awareweb | facebook.com/awareweb | linkedIn.com Mitsubishi Caterpillar Forklift America Inc. THE SITUATION Mitsubishi Caterpillar Forklift America Inc. (MCFA), a leading U.S. manufacturer of high-quality forklifts and warehouse machinery, retained Aware Web Solutions to embark on a multi-year journey to transform their online presence. The successful results included a new internal web portal used to communicate with thousands of dealer employees worldwide, a mobile app to enable easy access to sales information, and a unified, responsive external website to replace multiple public-facing sites to communicate with several key external audiences. MCFA’s first goal was to improve their internal portal connection with dealers throughout Nor

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