Case Study

Empowered Employees, Satisfied Patients at Baptist Easley Hospital

Empowered Employees, Satisfied Patients at Baptist Easley Hospital

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CASE STUDY Empowered Employees, Satisfied Patients at Baptist Easley Hospital In 2004, hospital leaders wanted to become the provider of choice in their region, but they knew they had some issues with dissatisfied employees and physicians. Vitals Baptist Easley Hospital in Easley, S.C., is a 109-bed, not-for-profit, general acute-care facility. The largest care provider in Pickens County, it is affiliated with Greenville (S.C.) Hospit

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