Mini - Build Quality Improves As Manufacturing Managers Respond Quickly To Technical Issues
Mini - Build Quality Improves As Manufacturing Managers Respond Quickly To Technical Issues
1 PagesE: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY MINI Q Using Feedback Ferret Hot Alerts to improve manufacturing quality W ith their parent company, BMW adopting the Ferret to analyse customer feedback, MINI has now implemented Feedback Ferret to drive up the build quality of their vehicles. MINI has traditionally conducted after sales surveys which form the basis of their “Rattles and Squeaks” report. Feedback Ferret
