MelitaUnipol Insurance Agency Ltd was set up in 1997 and now has a portfolio of approximately 20,000 insurance policies. The company consists of two entities: an authorized insurance broker and an insurance agency that offers expert advice on covering business and personal risk in Malta, as well as underwriting insurance cover. MelitaUnipol’s mission is to make a difference, add value to their clients and establish themselves as a leading insurance provider. Challenge The decision to go paperless was made as MelitaUnipol kept growing, and the team became conscious of the lack of storage space in the office and the difficulty in retrieving files efficiently. To get rid of all the documents and files that had accumulated since its inception, the company decided to create a searchab

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