dimensiondata.com ‘ We were impressed by the fact that they approach solutions from the perspective of giving the business what it wants rather than forcing the business to fit itself into what technology can do.’ Case study. Vision Enabling human resources McDonald’s opened its first restaurant in South Africa in November 1995. Today, they operate over 200 restaurants across South Africa. McDonald’s acquired a human resources system that did not include the whole spectrum of HCM activities and didn’t integrate easily with its SAP financial system. A lack of integration and automation created multiple challenges. Many critical HCM processes were still manual, creating silos of information and the risk of information being lost. Internal disciplines such as human resour

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