Microsoft modernized its HCM by transitioning to SAP SuccessFactors, enhancing global employee experiences and integrating with Azure cloud. This move, aimed at fostering a growth mindset and empowering employees, involved a global model for job taxonomy and compensation, reducing siloed processes, and leveraging feedback through daily surveys. The transition supported Microsoft's diverse business units, ensuring a consistent, enriched employee experience across its 220,000-strong, worldwide workforce. The integration of Microsoft products like Viva, Teams, and SharePoint into the platform further streamlined operations and supported the company's evolving business areas, like AI and blockchain, through redesigned job taxonomies.

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