Case Study
Mastering Google reviews at Paul’s Pest Control.
Mastering Google reviews at Paul’s Pest Control. We got more reviews from Podium in one month than we had gotten in five years through our old method. Stephanie Glenn is the customer service manager at Paul’s Pest Control, a privately owned and operated pest control company that has been serving Florida since 1971. Their positive word-of-mouth referrals were working well for their business among long-time locals, but Stephanie realized years ago that they were missing a huge opportunity to also work with new residents. “Many new residents don’t care about what’s been going on for the last 30 years,” explained Glenn. “They just care about getting something taken care of right here and right now. When someone’s moving into the area they don’t have that history of Paul’s Pest Control, so they