Marketing Personal, a multinational direct sales company in Colombia and Panama, enhanced its logistics and customer service operations by integrating DocuWare and other solutions. Previously, the company faced challenges with tracking deliveries and responding to customer inquiries due to reliance on paper documents and imprecise delivery data. With DocuWare, transport documents are digitized and securely stored, while real-time delivery data is integrated into their operational systems. This improved transparency, enabling quicker responses to customer queries, better monitoring of deliveries, and enhanced control over logistics, ultimately boosting sales and customer satisfaction.

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