CA S E S T U DY When MaryLynn Brumble became the billing manager at MG+M The Law Firm (“MG+M”), the firm was in the midst of a large merger while also experiencing significant eBilling issues. Clearly not the optimal time to implement any new technology, there were more than enough challenges for Brumble as she pursued implementation of a new eBilling solution. A national litigation firm, MG+M’s billing scenarios are almost exclusively multi-payor arrangements. The population and representation of data in their previous eBilling experience was not intuitive or user friendly; there was no connection between the client and the insurance company, or who is the ultimate payor responsible for invoice payment. Additionally, Brumble and her team were unable to run comprehensive reports t

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