Case Study

Managing exceptions in retail

Managing exceptions in retail

Pages 1 Pages

Customer: Johan Rönning Location: Reykjavík, Iceland Industry: Retail, electrical equipment and white goods Software: Microsoft Dynamics NAV Company Profile Johan Rönning is a leading supplier of electrical products in Iceland and also sell white goods and consumer products. They run 9 stores around Iceland and have averaged over 100 employees in recent years. Challenges • Inefficient forecasting due to demand fluctuation. • Needed a flexible and adjustable solution. • Clear overview needed. • Stock levels were too high. Solutions • 35% lower inventory levels. • Exceptions managed efficiently. • Improved service levels. • Workload and employee reduction in the purchasing process. • Increased management overview. AGR Dynamics is a s

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