Case Study

Making Air Freight Business Easier for Cargo Services

Making Air Freight Business Easier for Cargo Services

Pages 1 Pages

The Business Challenge. Protect market position, improve profitability and increase scope of automated services to customers. The Solution. Unisys DigisticsTM solution deployed in a SaaS model as a core backbone to the business. Portal - Unisys developed and implemented an online self-service booking portal fully integrated with our operational system; it provides multiple flight and service options, with dynamic pricing based on available capacity. Results and Benefits. • Achieved 70-75% of business running through the portal • Improved service to customers by freeing-up agents due to self-service capabilities of the portal • Strengthened its position as an innovator in the air cargo value chain Making Air Freight Business Easier for Cargo Services Success Story Printed in the Unite

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