Director of Operations Leading Global Ground Handling Company “Crises Control allows us to reliably update and send tasks to individuals throughout the event whilst allowing a centrally managed approach to recovery.” AIR CARGO CASE STUDY CHALLENGE The global spread and complexity of their ground handling operations makes even simple communications a real test for the customer. Different languages, time zones, telecoms service providers and data protection regulations all present complex challenges that need to be reliably overcome. These challenges are heightened by a highly complex and unpredictable risk environment with regular business disruption that include security incidents, leakage of dangerous goods, loss of power, loss of internet and severe weather. INTRODUCTI

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