A major supermarket chain undergoing rapid expansion through acquisitions faced challenges in managing complex workforce and benefits data. After one acquisition nearly quadrupled its workforce, including union employees and intricate benefit plans, the company turned to Conduent. By onboarding over 74,000 employees onto Conduent’s Benefits Administration and Employee Experience platforms, the transition was seamless, ensuring uninterrupted health and wealth benefits. Over three years, Conduent managed 30 benefit conversion waves, scaling services from 25,000 to nearly 100,000 employees, automating processes, achieving over 90 percent adoption of Life@Work, and improving employee satisfaction while lowering delivery costs.

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