Case Study
Leading Home Improvement Retailer Achieves 300% ROI in Year One
A major national retailer had an efficient electron - ic process in place for invoicing, but was falling short when it came to supplier dispute resolutions and discounts. The company’s approach to supplier dispute resolution was tedious, manual, and paper-intensive—the retailer was processing 5 million pieces of paper per year. What’s more, millions of dollars were being left on the table in neglected supplier discounts. Direct Commerce implemented a comprehensive solution that delivered a 300% ROI in the first year. From day one, the home improvement retailer started realizing valuable benefits from the Direct Commerce solution, which provided a fully automated and secure platform for reducing errors and cutting invoice processing costs. Through the Direct Commerce Supplier Port