DATAMINR CASE STUDY: Major Australian Utilities Provider A major utilities company has an ambitious remit from the public—upgrading critical infrastructure that serves tens of millions of homes and businesses across Australia. The company’s real estate footprint is similarly vast, with high-rise buildings in the country’s biggest cities, to small but crucial infrastructure sites strategically placed in remote corners of the continent. Every day, more than 5,000 employees work to keep this infrastructure network running, with technicians constantly on the move, and employees travelling across the country. Keeping the company’s many buildings secure and people safe is the responsibility of the Security Emergency Response Centre (SERC) team, which serves as the company’s real-time

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