Major American Airline Leveraging SmartBear API Testing Tools Case Study Introduction It’s no secret that the role of technology is changing. From marginally driving efficiency to fundamentally innovating the airline industry, it’s caused a lot of disruption. In fact, a recent world economic forum report stated, “Digitalization represents an exciting opportunity for the aviation, travel, and tourism ecosystem, with the potential to unlock approximately $1 trillion of value for the industry and wider society over the next decade.” In this industry, Application Programming Interfaces (APIs) play a large role in digital transformation and are key tools that allow travel businesses to provide value to customers and, ultimately, compete better. From hotels and flights to cars

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