Maintenance Skills and Metrics for a Better ROI | ARC Advisory Group A food processing company hired ARC to improve their Mean-Time-To-Repair (MTTR) which was too long and expensive. Client Challenges A food processing company had introduced many advanced technologies over a period of several years in 15 plants. The networking topology was complex and included PLCs, Industrial Computers, HMI software packages, and Collaborative Production Management (CPM) systems. The maintenance infrastructure was organized for traditional crafts and lacked the ability to support these advanced systems. Mean-Time-To-Repair (MTTR) became too long and expensive ARC Solution Best Practices for maintenance of plant systems were investigated with an emphasis on support of complex systems and unscheduled downt

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