Case Study
Lumen builds first-of-its-kind digital marketplace
Lumen, a global technology company, partnered with ServiceNow to launch a groundbreaking Secure Access Service Edge (SASE) solution, marking the creation of their first all-digital marketplace for enterprise SASE components. This strategic initiative, driven by the Now Platform, enabled Lumen to achieve faster fulfillment times by 75%, generate $3 million in new revenue within six months, and bring the solution from concept to launch in just three months. Leveraging its extensive network strength, Lumen continues to enhance its platform, simplifying operations and boosting productivity while addressing the evolving needs of remote and distributed workforces.