ServiceNow has successfully transformed its technology strategy into a business strategy, focusing on creating digital businesses that drive both value and top-line revenue. Through the Now Platform, ServiceNow launched three key offerings: ServiceNow Impact, Now Support, and Now Learning. These tools empower customers to resolve 76% of issues through self-service, with over 1,200 customers adopting ServiceNow Impact in its first year. Additionally, 92% of customers report increased confidence after engaging with Now Learning. These offerings highlight how ServiceNow's platform fosters growth, strengthens customer relationships, and supports skill development in the tech industry.

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