Lufthansa Systems Cracks the Code on Embedded BI Impressive speed, secure multi-tenant integrations, problem-solving CHALLENGE “We are a software supplier to airlines, so their goals are our goals. Smoothing the passenger experience is one of the main goals that all our customers are seeking,” says Arpad Csordas, senior architect. “Since we have so many customers and more than 100 products in different lifecycles, we had all kinds of reporting. If we are not keeping up with trends and competitors, we will be out of the business.” SOLUTION “We evaluated more than 10 BI tools,” says Tamas Farkas, technical lead for data services. “The most important requirements were multi-tenancy and to be able to create reports very quickly, in an agile way. We also wanted a tool that could connect

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