Lucile Packard Children’s Hospital (LPCH) is part of Stanford Children’s Health (SCH), the only network in the San Francisco Bay Area—and one of the few in the country—dedicated exclusively to pediatrics and obstetrics. The doctors and staff bring an extraordinary level of care to multiple specialty facilities, pediatric practices, and partner hospitals across the region. Before Waystar, LPCH outsourced claims to multiple vendors, resulting in higher than necessary costs, delayed reimbursement, and the seemingly perennial challenges of claims management in a highly specialized healthcare organization. After claims management and payment posting were brought back in-house and automated with Waystar’s Claims Processing and Remit Management applications, LPCH captured significant

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