Case Study

Loyalty

Loyalty

Pages 1 Pages

In 2011, pharmacy brand CVS wanted to reach their loyal customers more effectively, drive foot traffic to its stores, and create more reasons for their customers to shop. CVS needed a mobile application to make life easier for customers by offering useful yet sophisticated functionality, and ultimately drive active engagement and conversions with both new and loyal users in their Rewards program. CVS’ loyalty program, Extra Care, has been ru

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