Case Study

Lowry Solutions - Improving Collections Efficiency & Customer Service With Cloud-Based Automation

Lowry Solutions - Improving Collections Efficiency & Customer Service With Cloud-Based Automation

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“With TermSync, we’ve noticed our customers becoming more proactive in the collections process. Now, instead of relying on an employee to call them and spending time talking over everything with them, they’re able to go into the portal, view their statement and pay." Mark Muehlenbeck | CFO LOWRY SOLUTIONS IMPROVING COLLECTIONS EFFICIENCY & CUSTOMER SERVICE WITH CLOUD-BASED AUTOMATION CASE STUDY COLLECTIONS MANAGEMENT INDUSTRY • Technology ERP • Enterprise 21 BACKGROUND Lowry Solutions is the leader in enterprise mobility for data collection applications. With approximately 4,700 customers, the company has a lot of accounts receivable (AR) interactions to manage on a daily basis. Previously, Lowry Solutions relied on traditional, largely manual, methods to monitor and execute

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