CASE STUDY Louisiana CA T Heavy machinery dealer streamlines order-to- cash and collections operations in the face of pandemic Month-over-month improvements achieved for current receivables Customer experience improved 75% match rate achieved for lockbox payments Optimized collector efficiency achieved with remote workforce 71% electronic invoice presentment achieved The Challenge Louisiana CAT offers their diverse base of 31,000+ customers new, used and rental Caterpillar equipment from multiple locations across the state of Louisiana and the Gulf Coast. They have been in business for more than 80 years and offer equipment for any type of construction project to maximize productivity. They have been working diligently over the past few years to optimize their entire order

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