London & Quadrant Housing T rust London & Quadrant Housing T rust improves workforce productivity by 20%.As Kirona’s Scheduler is recognised as the leading Dynamic Resource Scheduling solution within the housing industry, L&Q selected Kirona’s DRS Scheduler to achieve their objectives. The Solution L&Q aimed to create a seamless, end-to- end approach to managing its growing direct maintenance function. Kirona’s DRS software moves the Trust from a slot-based scheduler to the leading Dynamic Scheduler for managing field service operatives, which begins from the moment that customers or tenants make initial contact with L&Q. DRS automatically allocates and manages repair and maintenance appointments, and allows for immediate and efficient distribution of operatives according

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