Housing Maintenance Solutions Housing Maintenance Solutions achieves 100% customer satisfaction with KironaThe Solution A team within HMS decided to review and reengage with the process. They reported that InfoSuite could be hugely beneficial at driving efficiencies – if it was configured correctly, and staff were empowered to use it. After upgrading to the latest version of the software, Kirona helped managers to rebuild all of the analytics dashboards, and carried out health- check training sessions with all relevant staff to ensure that each individual felt they were able to get the most out of the tools. Essential reports were set up, giving planners instant visibility of data such as follow-up jobs that had not yet been actioned, while complexity was reduced and unnecess

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