Case Study

Loan Leader Saves 30%, Improves Efficiency and Compliance by Extending BSM Strategy to Contingent Workforce Management

Loan Leader Saves 30%, Improves Efficiency and Compliance by Extending BSM Strategy to Contingent Workforce Management

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© 2020 Coupa Software. All rights reserved. CUSTOMER STORY Loan Leader Saves 30%, Improves Efficiency and Compliance by Extending BSM Strategy to Contingent Workforce Management A leader in acquiring and collecting nonperforming loans, the firm (“NPL”) uses a wide variety of contingent workers and consultants to get the talent and skills they need each year. Ensuring that the business’s needs for talent are met in a timely, cost-effective manner while complying with industry and labor regulations is critical to the firm’s ability to deliver on its mission and its bottom line. In 2019, NPL decided to extend the use of its Business Spend Management (BSM) platform to manage all contingent workers. From office admins and hard-to-find software engineers provided by staffing agencies

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