Live Oak Bank Case Study Headquartered: Wilmington, NC Asset Size: $475 millionPg. 1 ncino.com sales@ncino.com 888.676.2466 Capitalizing on technology unique to the financial services industry, Live Oak Bank has transformed the process of originating and servicing loans by simplifying the process, eliminating paper, and keeping bank employees and customers engaged and informed. Business loans are its sole focus and Live Oak Bank has embraced automation and the adoption of a cloud infrastructure for all its lending activity. Live Oak Bank, headquartered in Wilmington, N.C., has no branches, no tellers, and no customer service reps, but it does have four pilots on the payroll and two planes that Chip Mahan, CEO of Live Oak Bank, enthusiastically refers to as “mobile branch banks”

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