Lifesavers Scotland use Gamma's Inbound solution to keep pace with increased demand Meet James Brown. By day an unassuming account manager for tech consultancy Jisc. By night and weekend a volunteer for the charity Lifesavers Scotland. Brown is just one of almost 100 people from all walks of life who sel essly give their time to helping the NHS in Scotland with urgent out-of-hours sample, blood or organ deliveries. As the charity’s name suggests, more than once its volunteers’ work has quite literally saved lives. The benets More ecient use of volunteer team Eases the burden on the NHS Very quick and easy to set up or modify call plans Helps reduce the cost of fundraising Calls always get through to the right person Lifesavers Scotland Case studyBased in Lanarkshire but serving wherever

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