Case Study
Lewis Roca Rothgerber LLP
Founded in 1950, Lewis Roca Rothgerber LLP, has approximately 650 employees in offices in Phoenix, Denver, Las Vegas, Tucson, Reno, Colorado Springs, Albuquerque, ?Silicon Valley and Casper. The firm serves a diverse base of local, regional, national and international clients, including some of the world's largest corporations. The Giva Service Management SuiteTM, including Giva® eHelpDesk TM, eKnowledgeManagerTM, eAssetManagerTM and eChangeManagerTM, was deployed in the cloud as their IT Service Desk solution. Customer Case Study 1 The Challenge By Neil Ferguson, Chief Technology Officer, and Stacy Bowdish, Manager of Technology Service Operations, Lewis Roca Rothgerber LLP Prior to using Giva, we were using a well-known product locally installed on our own servers for o