Case Study

Leveraging Robotic Process Automation to handle Alarm Management for a major Telecom company in India

Leveraging Robotic Process Automation to handle Alarm Management for a major Telecom company in India

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Leveraging Robotic Process Automation to handle Alarm Management for a major Telecom company in India ATTENTION. ALWAYS.Our client is one of the leading network providers in the country. Powered by an innovation and research lab, they have been serving large communication providers, Governments, and many other consumers. Well spread across 100 locations in the country, they are the best solution providers for 2G, 3G, and 4G telecom services for 280 million subscribers. Our client is currently working on an alarm management project for a leading communication provider. They were in need of an alarm controlling system that will disable the alarm when it goes off due to network or hardware issues. A support system had to be installed that will help raise a ticket with the concerne

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