Case Study
Lehigh Valley Health Network
Lehigh Valley Health Network Challenges With a focus on innovation, connected care, and improving the healthcare experience, the perioperative leadership team at Lehigh Valley Health Network (LVHN) wanted a solution to enhance engagement with patients’ families. Patients and their families have the choice to elect where they have surgery, so it was critical that LVHN provided elevated services, that showed the hospital’s level of commitment to transparency, better communication and demonstrated compassion and care. Solution LVHN assembled a multidisciplinary team consisting of perioperative leadership, technology, and operating room staff to research and launch a new solution to improve care team and patient-family communication. The LVHN team selected the Vocera ® Ease patient-