Case study Customer success story: Legal & General GI delivers home insurance quotes in 90 seconds using APIs 2 Established in 1836, Legal & General (L&G) is the United Kingdom’s largest provider of individual life assurance products and a top 20 global asset manager. Since L&G’s inception, the insurance industry has changed dramatically with increasing pressure to reduce costs and engage customers through digital channels. To remain competitive, L&G’s insurance arm, General Insurance (GI), has a goal to become a market leader in providing digital access to insurance — all while delivering a best- in-class customer and adviser experiences, lowering costs, and increasing sales. However, developing digital experiences for customers and advisers requires connectivity between various

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