Leading Manufacturer of Doors and Windows Designs Exceptional Customer and Agent Experiences With eGain Knowledge

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COMPANY The century old manufacturer of windows and patio doors is easily the most recognized and used brand in its segment. It operates out of 23 locations in North America, has 13 manufacturing sites, and 9000 employees who sell across North America, South America, Europe, Asia, and the Middle East. CHALLENGE The manufacturer has a product lineup that runs into several thousand items. Getting agents trained on them took years. Till then,

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Leading Manufacturer of Doors and Windows Designs Exceptional Customer and Agent Experiences With eGain Knowledge

Leading Manufacturer of Doors and Windows Designs Exceptional Customer and Agent Experiences With eGain Knowledge

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