CASE STUDY: Leading Health Authority LamasaTech Provides Leading Health Authority with a Digital Platform to Gather Patient Feedback CLIENT LamasaTech were approached by a leading health authority to complete a consultancy project with the aim of presenting system and project designs. The purpose of this project was to enable the health authority to collect feedback from people visiting a number of hospitals. The kiosks would need to be designed to specification and include an incentive for those who share their feedback. The information entered into each kiosk would then need to be collated and accessible from a staff member remotely. OBJECTIVES Increase level of feedback gathered to in turn improve patient experience Give staff easier access to the results to make actionable impact Leadi

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