Measuring Performance and Leveraging Real-Time Visibility - As part of Funding Circle’s focus on delivering a great customer experience, understanding how its software is performing is critical. The company uses PagerDuty to look at key performance metrics (KPIs) from both a development point of view (which includes the number of failed deployments and mean time to resolution) and business point of view (which includes overall uptime and numberof incidents per quarter)—and then automates the reporting of those numbers to its board of directors and other key stakeholders.

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