A historic Kentucky distillery partnered with enVista to modernize its fast-growing retail operations. enVista improved customer engagement, optimized store layout, strengthened merchandising and planning practices, and created clearer roles and training for seasonal staff. They also built an omnichannel roadmap, enhanced CRM and ERP usage, and ran a rapid POS selection using custom scenarios and proof-of-concept sessions. Results included sharply reduced wait times, better inventory and assortment strategies, streamlined processes and a modernized tech stack ready for future growth.

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