Case Study

Leading Retailer Leverages enVista’s Single Unified Commerce Platform and Microsoft Dynamics 365 to Optimize Customer Experience

Leading Retailer Leverages enVista’s Single Unified Commerce Platform and Microsoft Dynamics 365 to Optimize Customer Experience

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American Freight partnered with enVista to unify its commerce operations across 300+ stores after rapid growth left it with dozens of disconnected POS and financial systems. enVista implemented Microsoft Dynamics 365, Power BI and its Unified Commerce Platform to deliver a single view of customers, orders, inventory and payments. The solution standardized processes, enabled enterprise inventory visibility, supported omnichannel options and reduced checkout times from 15 minutes to three. The retailer gained a scalable, cloud-based platform that improved reporting, training, efficiency and customer experience.

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