A global biomedical testing firm partnered with Xactly to optimize its sales performance management through digital transformation. By reconfiguring how they used Xactly Incent and Analytics and integrating CRM data, the company improved visibility, efficiency, and compensation accuracy. Daily audits and iterative process improvements led to a 13% YoY accuracy boost, 99.9% payout accuracy, and a 60% rise in leadership ratings for the ICM team. The initiative also fostered greater trust, transparency, and alignment between sales efforts and performance rewards.

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