Page 1 ||| meta | five | gmbh fon +49 ? 221 ? 71615 ? 0 | fax +49 ? 71615 ? 400 | info@meta-five.com | www.meta-five.com Case Study | 17 Leadership Feedback – Implementing a global and standardized hybrid process at Together with meta | five this tool was transferred suc- cessfully into a standardized online process employed throughout the entire group. One of the main challenges in connection with this was to approach and support the more than 13.000 feed- back recipients worldwide by means of a multi-stage communication concept. A further goal was to integrate questionnaires in paper form into the online process as part of a so-called hybrid questioning in order to enable employees without internet access to participate. Background Since 1995, Knorr-Bremse has conducted Leadershi

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