Case Study
Launch the MS Dynamics CRM Platform at Swisscard
Implementation of the AP CRM system at Swisscard enabled almost full automation and much more efficient order processing. Customer Swisscard AECS AG Sector Financial services Status quo • Self-developed Java application • Slow processing of applications for cards • Expensive to amend forms Role of ec4u • Offer advice on interfaces • Integrate MS CRM Benefits • Highly adaptable application • 25% more efficient