Major Challenges Faced by the Company Overview Major Challenges “Since our inception, we have strived for excellent service delivery to policy holders, while fulfilling our social and corporate responsibility to the best of our abilities.” “ ” ? Inability to leverage information residing in a rigid and inflexible core system ? Low efficiency due to manual operations ? Difficulty in meeting the expectations of new age customers ? Difficulty in keeping up with the changing market www.newgensoft.com Goals of the Project ? Automating New Business, Policy Servicing, Claims Processing for Life Insurance (both individual and group insurance) ? Developing the ability to easily roll-out new plans/products ? Empowering the users to make changes to the product definitions and cov

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